What must be in place before a crisis hits. The relationship networks, approval processes and internal communication systems that determine whether your agency responds smoothly or scrambles. How to build or strengthen your crisis communications plan.
A clear breakdown of what a usable, operational plan actually includes. The First 15 Minutes Framework. What the PIO should do immediately after an incident and how early actions shape public trust, media perception and operational clarity. How to reduce misinformation and fill the information vacuum. Learn how to respond early, often, and with clarity, without fueling speculation. How to use AI as a strategic accelerator. Practical, ethical ways to speed up message drafting and response, and template development without replacing judgment or accuracy.
How to create a sustainable crisis-training cadence. A quarterly system that keeps your team prepared, aligned and ready, instead of starting from scratch every time something happens.
